MKYRemote
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Privacy Policy

Last updated: October 21, 2026

This page sets out what information MKY Remote ("we", "us", "our") gathers when you use our website and Service, why we hold it, and how we look after it.

What we collect

  • Your account — the name or company, email, and username you sign up with.
  • Payment details — handled by our payment provider; we never store full card numbers.
  • Technical and usage records — your IP address, server logs, device and session details, the website or app that sent you to us (for example a search engine or an AI assistant), and what you do inside the platform.
  • Live chat — if you use the chat, the messages you send, the name and email you choose to give, and the technical details the chat provider receives with them (such as your IP address, browser language and the page you were on).

Why we use it

To run and secure the Service, sign you in, take payment, keep out fraud and abuse, meet our legal duties, and stay in touch with you.

Who else sees it

We only pass information to the providers who help us operate — for example our host, our payment processor and, if you use the live chat, our chat provider Crisp — and they're bound to keep it confidential, plus to authorities where the law demands it. We never sell your personal information.

Keeping it safe

We apply sensible technical and organizational safeguards. That said, no system on the internet can be promised as completely secure.

How long we keep it

We hold information only as long as we need it to run the Service and satisfy legal requirements, then remove or anonymize it. Chat conversations are kept while they are useful for supporting you, and we delete them if you ask.

Minors

The Service isn't meant for anyone under 18, and we don't knowingly collect information about children.

California residents

If you live in California, you can ask to see or delete the personal information we hold and can opt out of any "sale" or "sharing" — though we don't sell personal information. Just email [email protected].

Updates and contact

We may revise this page; the date at the top shows the current version. Questions go to [email protected] or Telegram @MakyrRec.

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